The Global Source for Social Media Researchers

Before a Social Media Crisis Hits: How to Prepare

16 Jan 2019 11:50 AM | Kathy Doering (Administrator)


In our last episode, we talked about how to use social listening & research when a social media crisis hits. Today we explore what steps you can take now to be ready.

During this episode, we feature clips from a presentation by Olivia Harting, Chevron's Social Media Manager, Corporate Public Affairs that highlights some great tips & tricks on how to prepare.

If you have a story to share or questions on the topic, please feel free to send us an email.

As promised, I am including the link to the entire presentation as well as Social Media Examiner's hashtag research site suggestions for you to take a look at.

Listen to Chevron's full presentation

Take a look at Social Media Examiner's hashtag research resource


Listen: Before a Crisis Hits...How to Prepare

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