The Global Source for Social Media Researchers

Using Social Media For Customer Service

7 Aug 2017 4:44 PM | Kathy Doering (Administrator)

Podcast Episode: Social Media and Customer Service

How does social media impact the customer experience? How can your business benefit? Studies show that customer using a social channel expect and answer within one hour. Get some tips & tricks for making the most out of your social listening data.

Listen now: Social Media and Customer Service

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