The Global Source for Social Media Researchers

The Customer Service Summit

  • 16 Nov 2017
  • 17 Nov 2017
  • New York, NY

The Customer Service Summit (November 16-17, New York); Attend the only brand-focused event for social media support professionals. Hear from social and service leaders at JetBlue, Microsoft, Verizon, Twitter, Symantec, L’Occitane en Provence, Alaska Airlines, Wells Fargo, New York Jets, Rogers and more. The cutting-edge agenda will help you to gain actionable insight into 2018’s biggest challenges.Topics Include: Operationalize Your Social Care Team for Scale, Proactively Engage with Social Customers, Create and Engage a Social Community, Supercharge Your Social Media Response Times, Keep up with the Messaging App Revolution, Create and Implement Chatbots, and more. Attendees will get critical insight from VP’s and Directors of Customer Service. You will also learn from and benchmark against 250+ corporate peers.

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